If a deal does not go as agreed, start by contacting the other person in Carry.me chat. Many issues are simple misunderstandings about timing or handover.
If you cannot resolve it
Report the other person to us with the details. If you believe you were scammed, see I got scammed on Carry.me.
Carry.me does not offer insurance, buyer protection, or escrow, so we cannot refund or guarantee any transaction. We can act on members who break our guidelines.